Staged Income | What Mortgage Advisers Need to Know
Staged Income – What Mortgage Advisers Need to Know In recent months, we have seen a marked increase in lender warnings issued to mortgage advisers regarding staged income cases, as well as instances of advisers being removed from lender panels. While panel removal can sound serious, it’s important to recognise that these situations are almost never due […]
What is a Vulnerable Customer?
A vulnerable customer is someone who, due to personal circumstances, is especially susceptible to harm when engaging with financial services. The FCA expects firms to identify, understand, and appropriately support such customers to ensure fair treatment and good outcomes. For further help and detail on how we can all work together to ensure customers receive […]